• Frequently Asked Questions

  • 1-2 HOUR RESPONSE TIME - 24/7 - FULLY QUALIFIED DRAINS EXPERTS
  • Do you cover just London?

    No, we cover the whole of London & within the M25 (for example Harrow) with an estimated time response of 1-2 Hours if required for any drainage emergencies.

     

    Will you be equipped to carry out the work on your 1st visit?

    Yes, our vans are fully equipped with the latest equipment to carry out any job from a blocked drain to a leaking sink tap.

     

    Are you insured just in case anything goes wrong?

    Yes, we are fully insured for up to 5 Million Pounds.

     

    How many years have you been trading?

    We have been trading as a business for 9 years and still going strong.

     

    If you cannot unblock my drain will you still charge me for the work carried out?

    If we have agreed a fixed price on a job and we do not succeed on unblocking the drain then no we don’t charge for the job. If we cannot clear a blockage due to equipment failure we still wont charge. If we cant clear the blockage because of a collapsed pipe or no access to a drain then we do charge a small percentage for the time that we were on site carrying out work.

     

    Is there a Guarantee on drain clearance?

    We offer a 60-day guarantee on all drain clearance jobs providing we have put a camera down the drain to check the condition after the blockage has been cleared. This service is free of charge.

     

    How can I pay at the end of the job?

    You can pay by bank transfer, cash, cheque or card.

  • No Hidden Rates & No Extra Charges Policy

    As a business we have always sought to offer an affordable drainage service in London. We understand that drainage issues aren’t something that are usually planned for within most budgets. We also offer a special 10% discount for senior members of the community, as well as clients with disabilities.

    J Snow Drainage London - Our Guarantee

    We understand that you don’t just want a ‘quick fix’ to your drainage worries, so all of our work comes with a guarantee that lasts a decade. We also have full public liability insurance of up to £5 million. All of this is to offer you, as our customer, the peace of mind that we provide the best drain services in London.

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    Contact us today to discuss your requirements and receive a no obligation quotation. Short on time? Just enter your details below and we’ll get back to you.

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